Sprout Media × TCM Consulting Terms of Use

Last Updated: August 30, 2026
Effective Date: August 30, 2026

These Terms of Use (“Terms”) form a binding agreement between you and TCM Consulting, doing business as Sprout Media (“Sprout Media,” “we,” “us,” or “our”). They govern your access to and use of thesproutmedia.com, our landing pages, forms, downloads, assessments, workshops, courses, communities, client or member portals, and other digital content or services that link to these Terms (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization. “You” includes both you and that organization.

1. Separate Service Agreements

Paid agency, consulting, advertising, website, content, or other professional services may be governed by a proposal, order form, statement of work, master services agreement, or other written agreement (“Service Agreement”). If a Service Agreement conflicts with these Terms, the Service Agreement controls for the services covered by it. These Terms do not alter ownership, payment, cancellation, performance, or other rights expressly established in a Service Agreement.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Services. The Services are intended primarily for business and professional use.

3. Changes to the Services or Terms

We may update the Services and these Terms from time to time. The revised Terms become effective when posted unless a later date is stated. If a change materially affects an existing paid service, any applicable Service Agreement will govern notice and acceptance.

We may modify, suspend, or discontinue any free feature, content item, event, community, or digital resource at any time. We are not responsible for third-party platform outages or changes beyond our control.

4. Accounts and Security

Certain Services may require an account. You agree to provide accurate, current information and keep it updated. You are responsible for safeguarding your login credentials and for activity under your account. Do not share account access except with authorized users permitted by the applicable plan or Service Agreement. Notify us promptly through our website if you believe an account has been compromised.

5. Permitted Use

Subject to these Terms, Sprout Media grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your own lawful personal or internal business purposes.

You may not:

violate any law, regulation, court order, contract, or third-party right;
copy, reproduce, distribute, sell, license, publish, or commercially exploit Sprout Media content except with written permission;
share paid course, community, template, account, or portal access with unauthorized parties;
upload malware or attempt to gain unauthorized access to an account, network, or system;
interfere with the operation, security, availability, or integrity of the Services;
scrape, crawl, harvest, or use automated tools to access the Services except as expressly allowed in writing or by standard search-engine protocols;
reverse engineer or attempt to discover source code or non-public systems, except where a restriction is prohibited by law;
impersonate another person, misrepresent your affiliation, or submit false or misleading information;
use the Services to send spam, violate privacy, infringe intellectual-property rights, or engage in deceptive or unlawful advertising; or
remove copyright, trademark, attribution, or proprietary notices.

6. User and Client Content

“User Content” means content you submit through the Services, including comments, posts, files, images, videos, brand assets, project materials, and feedback.

You retain ownership of your User Content. You represent that you own it or have all permissions needed to provide it and allow the uses described here. You are responsible for its legality, accuracy, and appropriateness.

You grant Sprout Media and its service providers a non-exclusive, worldwide, royalty-free license to host, copy, transmit, display, modify, and otherwise process User Content only as reasonably necessary to:

provide, support, secure, and improve the Services you requested;
perform a Service Agreement;
comply with law and enforce these Terms; and
carry out another use you expressly approve.

These Terms do not grant Sprout Media the right to use confidential client materials to train general-purpose artificial-intelligence models. Ownership of custom deliverables, raw files, working files, pre-existing materials, templates, tools, and licensed third-party assets is governed by the applicable Service Agreement.

If you post User Content in a public or member-visible area, other users may view and interact with it. Do not post confidential information in those areas.

7. Community Standards

When using a Sprout Media community, course, workshop, or interactive feature, you agree to communicate professionally and not post content that is unlawful, infringing, threatening, harassing, hateful, deceptive, sexually explicit, privacy-invasive, or harmful. We may moderate or remove content and suspend access when reasonably necessary to protect the community or enforce these Terms.

8. Sprout Media Content and Intellectual Property

The Services and all content provided by Sprout Media—including text, videos, training, roadmaps, templates, graphics, branding, software, methods, and compilations—are owned by or licensed to Sprout Media and are protected by intellectual-property laws.

Unless we state otherwise in writing, purchasing or accessing content gives you a limited right to use it for your own personal or internal business purposes. It does not transfer ownership or permit resale, public distribution, sublicensing, publication, or creation of a competing resource based substantially on that content.

“Sprout Media,” associated logos, program names, and service names are trademarks or brand assets of Sprout Media or their respective owners. No license to use them is granted except as expressly stated in writing.

9. Feedback, Reviews, and Testimonials

If you voluntarily send suggestions or general feedback, we may use them without restriction or compensation. We will not publicly use your name, logo, likeness, private communications, case-study data, review, or testimonial for promotional purposes unless we have permission through a Service Agreement, release, platform setting, or other valid authorization.

10. Third-Party Services

The Services may link to or integrate with third-party websites and platforms, including scheduling, payment, advertising, analytics, video, community, social-media, and software providers. We do not control third-party services and are not responsible for their availability, security, content, or practices. Your use of them may be governed by separate terms and privacy policies.

11. Purchases, Fees, and Refunds

Prices, billing schedules, renewal terms, cancellation rights, and refund terms for paid services will be disclosed at checkout or in the applicable Service Agreement. You agree to pay authorized charges and applicable taxes when due.

Except as required by law or expressly stated at checkout or in a Service Agreement, payments are non-refundable once the applicable digital content, event access, community access, or service period has been delivered or begun. We do not change the payment, cancellation, or refund terms of an existing Service Agreement through these website Terms.

12. Results and Earnings Disclaimer

Marketing and business results vary. Case studies, testimonials, forecasts, roadmaps, revenue figures, return-on-ad-spend figures, search rankings, and other examples illustrate specific situations and do not guarantee that you will achieve the same or any result.

Your results depend on factors outside Sprout Media’s control, including your offer, pricing, products, reputation, market, location, competition, fulfillment, customer service, sales process, website, tracking, advertising budget, platform policies, seasonality, and implementation. Unless a signed Service Agreement expressly states otherwise, we do not guarantee revenue, profit, leads, orders, rankings, advertising performance, or business growth.

13. Educational Information; No Professional Advice

Content provided through the Services is general educational and informational material. It is not legal, tax, accounting, financial, employment, medical, or other regulated professional advice. You are responsible for evaluating the information and consulting qualified professionals for your circumstances.

14. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information. By using the Services, you acknowledge that policy.

15. Copyright Complaints

Sprout Media respects intellectual-property rights. If you believe material available through the Services infringes your copyright, follow the process in our DMCA Policy. We may remove or restrict access to material and, where appropriate, terminate repeat infringers.

16. Suspension and Termination

We may suspend or terminate access to the Services if you materially breach these Terms, create a security or legal risk, fail to pay an amount when due, or misuse the Services. Where reasonable, we will provide notice and an opportunity to cure. Any Service Agreement controls suspension or termination of paid agency services.

You may stop using free Services at any time. Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limitations, indemnification, dispute terms, and general provisions—will survive.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, FREE CONTENT, AND OTHER SERVICES NOT SUBJECT TO A DIFFERENT WRITTEN WARRANTY ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SPROUT MEDIA DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT CONTENT WILL BE COMPLETE, ACCURATE, OR SUITABLE FOR YOUR PARTICULAR PURPOSE. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SPROUT MEDIA AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF SPROUT MEDIA ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID SPROUT MEDIA FOR THE SPECIFIC DIGITAL OFFERING GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These limitations do not apply to liability that cannot lawfully be limited. Liability arising from professional services under a Service Agreement is governed by that agreement.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Sprout Media and its owners, officers, employees, contractors, affiliates, and agents from claims, liabilities, losses, damages, and reasonable costs arising from your User Content, unlawful or unauthorized use of the Services, violation of these Terms, or infringement of a third party’s rights. We may control the defense of a covered claim, and you agree to cooperate reasonably. This section does not require you to indemnify a party for its own fraud, willful misconduct, or liability that cannot lawfully be shifted.

20. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Subject to any mandatory consumer-protection law, disputes arising from these Terms or the general website Services must be brought exclusively in the state or federal courts located in Los Angeles County, California, and each party consents to their jurisdiction and venue.

Before filing a claim, the complaining party will provide written notice describing the dispute and requested resolution. The parties will attempt in good faith to resolve the dispute informally for at least 30 days. This section does not prevent either party from seeking urgent injunctive relief or bringing an eligible claim in small-claims court.

A Service Agreement may establish different governing-law, venue, mediation, or arbitration terms for paid professional services, and those terms will control.

21. General Terms

If any provision is found unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, sale, or transfer of our business. These Terms do not create a partnership, joint venture, employment, fiduciary, or agency relationship between you and Sprout Media. There are no third-party beneficiaries.

22. Contact Us

Questions about these Terms may be submitted to:

TCM Consulting, doing business as Sprout Media
Website: thesproutmedia.com
Contact: use the contact form available on our website and include “Terms Question” in your message.