A private implementation presentation for Élan Flowers

Protect what works.
Make daily operations simpler.

A staff-tested path away from GotFlowers, preserving designer production, recurring orders, event workflows, corporate accounts and reliable delivery. Then build on that foundation to grow.

Our first commitment: no operational cutover until the full order, production, dispatch and delivery workflow is functioning and staff-tested.
What you asked us to solve

Seven priorities. One coordinated plan.

This is not an ecommerce-only project. These are the functions that must be preserved, or improved, before the move from GotFlowers.

One designer production queue

Retail, phone, walk-in, recurring and approved Curate event work with due times, assignments and clear statuses.

Recurring order continuity

Scheduled billing, skip and pause, recipient instructions and a safe payment-method migration or reauthorization plan.

Reliable routing and drivers

NYC delivery windows, assigned drivers, route status, exceptions and photographic proof of delivery.

Corporate and Net-30 accounts

Account terms, statements, invoices and QuickBooks reconciliation without duplicate records.

Curate connects to production

Approved event arrangements and quantities reach designers, while Curate remains the event-planning system.

Preserve data and search equity

Historical records, customer and recipient relationships, valuable URLs, redirects and a controlled GotFlowers exit.

Also essential: Patrick and Christine should not inherit a second job maintaining applications. The solution emphasizes staff-specific interfaces, monitoring, documentation and a named support process.
The technology model

Shopify owns commerce. Élan OS coordinates the studio.

Retain specialist platforms for events, subscriptions, routes and accounting. Put the daily production and delivery handoffs in one interface.

Commerce source of truth

Shopify

Products, purchasing customers, checkout, online orders, phone orders and POS.

Event planning owner

Curate

Proposals, contracts and approved event floral requirements.

Recurring billing owner

Recharge

Subscription schedules, successful charges, pause and skip, and payment exceptions.

ÉLAN OSCustom operations CRM: one production queue, staff assignments, statuses, corporate and event visibility, dispatch handoffsExplore Élan OS
Delivery owner

LionWheel

Routes, drivers, mobile workflow, delivery exceptions and proof.

Financial source of truth

QuickBooks Online

Ledger, invoices, Net-30 receivables, statements and reconciliation.

Retention platform

Klaviyo

Consented customer segments, lifecycle flows and email and SMS campaigns.

Proposed architecture: integrations, API access, plans, processing and record mappings require onsite discovery and a paid technical proof of concept.

What the workflow feels like

From customer request to confirmed delivery.

The order is entered once. The right person sees the next task. Exceptions are visible rather than hidden in another system.

OrderShopify website, telephone or POS
DesignÉlan OS assignment, recipe and due time
QC and wrapApproved and ready for dispatch
DriverLionWheel route and driver assignment
ConfirmedDelivery proof and status returned

Special branches: Recharge recurring orders; Curate-approved event quantities; corporate orders with QuickBooks Net-30 terms.

Clickable concept

See the Élan OS operations interface.

Explore a sample production board, Curate events, subscriptions, corporate balances and driver assignments. This is a condensed interface concept with sample records, not a connected live system.

Sample records only. On the board, click a card to move it to the next stage.

Implementation roadmap

Build in stages. Go live only after evidence.

Approximately 20 to 28 active project weeks is an initial planning horizon. Workstreams overlap; a cutover date is agreed after discovery, testing and seasonal constraints.

1

Onsite discovery

2–3 weeks. Observe Worth Street and audit workflow, GotFlowers, data and SEO.

2

Workflow proof of concept

3–4 weeks. Test phone, order, design, driver and delivery, plus sample migration.

3

Shopify foundation

4–6 weeks. Build checkout, products, customer relations and staff order entry.

4

Élan OS

6–10 weeks. Designer board, assignments, staff roles, corporate and event views.

5

Integrations

4–8 weeks. Confirm and implement approved Curate, Recharge, QBO and LionWheel mappings.

6

Migration and SEO

3–5 weeks. Reconcile records, payment transition, URL preservation and redirects.

7

Parallel testing

3–4 weeks. Staff signoff, financial reconciliation and incident simulations.

8

Controlled cutover

1–2 weeks. Final sync, monitoring, go-live support and rollback readiness.

Approval gates validated architecture, successful proof of concept, reconciled data, staff-tested workflow, rollback ready

Avoid December holidays, Valentine’s Day and Mother’s Day. A post–Mother’s Day 2027 transition is a planning window, not a confirmed go-live date.

Protecting Élan’s reputation and records

No rushed migration. No unnecessary risk.

Before cutover, we validate the information and processes built over years of operation.

Historical data

Customers, recipients, products, old orders, notes, corporate and standing relationships, plus searchable archives where needed.

Payment continuity

Early investigation into stored-card portability. Customer reauthorization if necessary, with tracked exceptions.

SEO preservation

Inventory ranking URLs and assets; preserve valuable pages and validate permanent redirects.

Systems reliability

Record IDs, duplicate prevention, retries, alerts, reconciliation and secure permissions.

Team adoption

Role-specific training, real workflows, parallel runs and documented acceptance tests.

Owner control

Élan-controlled accounts and data, clear code rights, documentation, backup and support responsibilities.

After core operations are secure

Then grow with the five-part Sprout system.

A separate, optional managed growth engagement to make Élan more visible, easier to buy from and better at winning repeat business.

Website and CROCheckout, landing pages, service funnels and conversion optimization.
Maps and SEOGoogle Business Profile, search SEO, NYC pages and redirect monitoring.
Google AdsHigh-intent retail, event, subscription and corporate acquisition.
Content and AIExpert service pages, FAQs, portfolio and structured information.
Email and SMSKlaviyo segments, abandoned checkout, occasion reminders and win-back.

#1 positions, AI citations and specific ROAS are growth goals, not guaranteed outcomes.

Common questions

What changes, and what doesn’t?

Would Shopify replace GotFlowers on its own?

No. Shopify provides the commerce foundation, while Élan OS and specialized integrations support production, recurring orders, events, accounting and delivery.

Does the prototype use live Élan data?

No. It uses illustrative records to show the proposed interface. Production integration and migration are separate engineering workstreams.

What happens to existing SEO and website authority?

We audit URLs, indexation, rankings and backlinks before migration. Valuable pages are preserved where possible, with tested redirects where URLs change. Rankings can fluctuate after migration.

Could existing subscription cards transfer?

That depends on the existing processor and token portability. Discovery establishes the safe pathway; otherwise secure reauthorization is required.

Do you guarantee the go-live date or a #1 Google ranking?

No. Dates are gated by successful testing, third-party access and seasonal capacity. Organic, Maps and AI visibility depend on external ranking systems and cannot be guaranteed.

The next practical step

See how Élan works today. Prove the replacement safely.

We recommend a discovery call, a Worth Street onsite assessment and a defined-scope proof of concept before authorizing full implementation. The goal is an easier business to operate and, later, a stronger business to grow.

Élan Flowers × Sprout Media · Private project concept · Illustrative software concept; final scope subject to discovery and agreement · 2026